Divisio

• .925 sterling silver
• Red resin

Use your ENOIRA pouch to store your piece safely, and the polishing cloth to keep it glowing.

Your fire deserves care — and your jewelry does too.

To keep your jewel in excellent condition:

• Clean it gently using mild soap and warm water. Soak, brush softly with a soft toothbrush, rinse and dry with a soft cloth.
• Avoid wearing it while bathing, working out, swimming (pool or saltwater), using sauna/steam rooms, or doing high-impact activities.

Chemicals, sweat, heat, and rough contact can dim your sparkle — and we want your fire to last.

ENOIRA WARRANTY POLICY

Each ENOIRA piece is crafted with precision, intention, and its own spark of fire. We stand behind every one of them.

No Returns, Only Exchanges

All our sales are final — we don’t do returns. But we do offer exchanges if:

• You request it within 5 calendar days of purchase

• The piece is unused, in perfect condition, and in its original packaging

• The piece is not a custom design or a modified order

30-Day Warranty for Manufacturing Defects

We offer a 30-day warranty that covers:

• Loose prongs or diamonds

• Missing pavé stones

• Broken chains, jump rings, or faulty clasps

• Defects in the resin or finishing materials

This warranty does not cover:

• Damage from misuse, impact, or exposure to chemicals (perfume, chlorine, alcohol, etc.)

• Normal wear and tear (scratches, tarnish, twisted chains)

• Cracked stones

• Sizing issues

• Lost or stolen jewelry

Please note:

• Silver may oxidize with time — it’s natural, not a flaw.

• If your warranty has expired, we’re still happy to help with repairs. Just reach out for a custom quote.

Need to make a claim?

Email andrea@enoirajewelry.com with:

• Your order number

• Clear photos of the issue

• A brief description of what happened

We’ll assess it and help you figure out the next steps — no bots, no cold responses. Just care.

Jewelry is delicate. It walks through life with you — taking on your battles, your movement, your fire. Treat it like what it is: something meaningful, something worth caring for.